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GENERAL TERMS AND CONDITIONS

ContentTrail – AI-based content generation system

https://contenttrail.com

Effective: 20 May 2026

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Language notice: These General Terms and Conditions were prepared in Hungarian. This English version is provided for the convenience of Users. In the event of any discrepancy between the Hungarian and the English version, the Hungarian version shall prevail.

Introduction

Wiredsign Private Limited Company (hereinafter: Service Provider or WiredSign Zrt.) hereby publishes the General Terms and Conditions (hereinafter: GTC or Terms) governing the use of the AI-based content generation service operated by the Service Provider under the brand name ContentTrail (https://contenttrail.com – hereinafter: ContentTrail or Service).

The scope of these GTC extends to all services provided through the website at https://contenttrail.com. The GTC are continuously available at https://contenttrail.com/terms and downloadable from there.

The contract concluded under these GTC is filed in electronic format, qualifies as a written contract, and is subsequently accessible in its filed form within the Service Provider's system.

The contract was drafted in Hungarian. Any translation (including this English version) is provided solely for the convenience of Users; in the event of a discrepancy between versions, the Hungarian version shall be authoritative.

The Service Provider has not subjected itself to a code of conduct, and these GTC do not refer to any code of conduct.

Users of the Service may order subscription packages on https://contenttrail.com. The User may obtain information about the features of the available service packages on the pages describing the packages prior to placing an order.

The official language of contract conclusion and legal declarations is Hungarian. Orders placed on the website qualify as legal declarations made through conclusive conduct, entailing obligations for the User.

The Service Provider is obliged to confirm receipt of the order electronically without delay. If confirmation does not reach the User within 48 hours, the User is released from the binding effect of the offer.

Before submitting the order, the User receives information about the prices applicable to the service packages and the available payment methods.

The terms and conditions and the documents required for lawful information are sent to the User as attachments to the electronic order confirmation, with the content valid at the time the order is received. These documents may be downloaded in a saveable format and/or printed using the link indicated above.

Time points and intervals referenced in these GTC refer to the Central European time zone (CET/CEST). References to working days, public holidays and rest days refer to Hungarian working days, public holidays and rest days.

Service Provider details
Company name Wiredsign Zrt.
Registered office 2643 Diósjenő, Dózsa György út 28/b., Hungary
Postal address 2600 Vác, Deákvári fasor 35. fsz. 4., Hungary
Company registration number 12-10-001683 (Court of Registration of Balassagyarmat Tribunal Court)
Tax number 29277261-2-12
Telephone +36 20 886 1309
E-mail info@contenttrail.com
Website https://contenttrail.com

Hosting and cloud service provider

For the cloud infrastructure of the Service, the Service Provider engages the following provider:

Google Ireland Ltd. (Google Cloud Platform)

  • Company registration number: 11603307
  • Tax number: IE 6388047V
  • Registered office: Gordon House, Barrow Street, Dublin 4, Ireland
  • Website: https://www.google.ie

Definitions

The terms used in these GTC – unless otherwise provided – have the following meaning:

  • Registered User: a natural person of full legal capacity, having reached the age of 18, or a legal person represented by an adult, who is registered on the ContentTrail website for free or as part of a trial.
  • Subscriber: a natural person of full legal capacity, having reached the age of 18, or a legal person or other organisation, who has registered on ContentTrail and has subscribed to one of the Service Provider's paid service packages.
  • User: the Subscriber, the Registered User, or any other person who otherwise uses the Service, regardless of whether they make a declaration to that effect.
  • Visitor: a person browsing the website. Their authorisation is limited exclusively to browsing publicly available content.
  • Service Provider: Wiredsign Zrt., a company providing information society services.
  • Service: the entire content of the AI-based content generation service provided through the website, and the right to access it, including – without limitation – text and image generation, text editing, translation, summarisation, paraphrasing, content strategy support, and related auxiliary functions.
  • Service Fee: the consideration payable for the use of the Service, in accordance with the applicable price list.
  • Individual Contract: the legal relationship established between the Service Provider and the User, under which the User acknowledges the content of the GTC and accepts the provisions contained therein as binding upon themselves. The Individual Contract is concluded between the parties simultaneously with registration and/or activation of subscription on the website at https://contenttrail.com.

AI- and content generation-specific definitions

  • AI Function / AI Service: those functions made available by the Service Provider that apply artificial intelligence (in particular large language models – LLMs – and generative image models) to generate, transform or analyse textual and/or visual content.
  • Prompt: any textual, visual or other digital instruction or content provided by the User as input to an AI Function.
  • User Input: any textual, visual or other digital content uploaded by the User to the Service or provided in a Prompt.
  • Generated Content (Output): any textual, visual or other digital content produced by the AI Function on the basis of the User Input and/or Prompt.
  • User Content: the User Input and the Generated Content collectively.
  • AI Providers (AI sub-processors): those third-party companies whose models and APIs the Service Provider engages in the operation of the Service (as listed in Section 11 of these GTC: Anthropic, OpenAI, xAI/Grok, Perplexity, Google Gemini, Google AI Studio).
  • Credit: the unit of measure within a service package that meters the use of AI Functions, with detailed accounting rules contained in the description of the relevant package.
  • Acceptable Use Policy ("AUP"): the policy set out in Section 4 of these GTC, listing uses prohibited to the User.

1. General provisions, scope of the GTC

1.1. Legal background

Matters not regulated in these GTC, and the interpretation of these GTC, are governed by Hungarian law, with particular regard to the following:

  • Act V of 2013 on the Civil Code of Hungary ("Ptk.");
  • Act CVIII of 2001 on certain aspects of electronic commerce services and information society services ("Eker. tv.");
  • Government Decree 45/2014. (II. 26.) on the detailed rules of contracts between consumers and undertakings;
  • Government Decree 373/2021. (VI. 30.) on the detailed rules of contracts concluded between consumers and undertakings for the sale of goods, the supply of digital content, and the provision of digital services;
  • Act CLV of 1997 on Consumer Protection;
  • Act LXXVI of 1999 on Copyright ("Szjt.");
  • Regulation (EU) 2016/679 on the protection of natural persons with regard to the processing of personal data ("GDPR");
  • Regulation (EU) 2024/1689 laying down harmonised rules on artificial intelligence ("EU AI Act");
  • Regulation (EU) 2022/2065 on a Single Market For Digital Services ("DSA");
  • Act XLVIII of 2008 on the Basic Conditions and Certain Limitations of Commercial Advertising Activity ("Grt.");
  • Act XLVII of 2008 on the Prohibition of Unfair Commercial Practices against Consumers.

1.2. Scope of the GTC

Temporal scope: These GTC are effective from the time of publication on the website and apply for an indefinite term. By using the website, Users acknowledge that they have read and understood the contents of the GTC and the Privacy Notice, and accept that all regulations relating to the use of the website are automatically applicable to them.

Personal scope: The personal scope of these GTC extends to the Service Provider and to all natural and legal persons, business organisations entering into any legal relationship with the Service Provider regarding the use of any service governed by these GTC.

For contractual relationships between businesses or natural persons domiciled in the European Union, Regulation 593/2008/EC of the European Parliament and Council applies. By accepting these GTC, the Parties acknowledge Hungarian law and the Hungarian language version of these GTC as the choice of law.

1.3. Amendment of the GTC and effective date of the amendment

The Service Provider is entitled to unilaterally amend the GTC. The text of the amendment is published by the Service Provider on the website at least 15 (fifteen) days before its effective date, and the User's attention is drawn to it by e-mail.

The terms of the GTC in effect at the time of ordering the service apply to the Individual Contract.

For ongoing Individual Contracts, the provisions of the amended GTC enter into force when the User accepts the amendment. Upon the first login following the amendment, the Service Provider offers the User the opportunity to review the amended GTC and to accept it.

  • A User not qualifying as a consumer accepts by accepting these GTC that the Service Provider is entitled to amend the contract terms unilaterally, without further consequences. The amended provisions enter into force upon communication.
  • For a User qualifying as a consumer, the provisions of the amended GTC enter into force in respect of ongoing Individual Contracts only if the User accepts the amended terms. If the consumer User does not accept the amended terms, the Individual Contract terminates and the Parties settle accounts proportionate to the services performed.

1.4. Acceptance of the GTC

A User who enters the Service Provider's website, or reads its content in any way, accepts the provisions of the GTC as binding upon themselves. If the User does not accept the terms of the GTC, they are not entitled to substantively use the website's functions.

1.5. Contact

If the User has any questions regarding the provisions of these GTC or the use, operation of the website, they may contact the Service Provider at info@contenttrail.com. The Service Provider will respond substantively within 8 business days.

1.6. General disclaimer regarding AI Functions

In accordance with these GTC and relevant technical documentation, the Service Provider draws Users' attention to the following:

a) Content generated by ContentTrail (Generated Content) is text, images or other digital content produced by AI. Generated Content does not constitute:

  • legal advice;
  • financial or investment advice;
  • medical advice;
  • tax advice;
  • a qualifying endorsement of any professional service.

b) The Service Provider does not provide express warranty as to the accuracy, correctness, currency, lawfulness, freedom from plagiarism, or non-infringement of third-party rights of the Generated Content. Large language models by their nature may make mistakes, fabricate information ("hallucinate"), and may contain outdated, incomplete or inaccurate data.

c) The User is obliged, prior to any use of Generated Content that involves a third party or could affect a third party's legitimate interest, to review, verify and, where necessary, have the Generated Content checked by a professional, at their own responsibility.

d) ContentTrail is a creative productivity tool. The manner of use and the responsibility for use lies with the User.

e) Under the EU AI Act, the Service Provider is a deployer of a generative AI system that appropriately marks its output as machine-generated to natural persons. The User undertakes that, if they publicly distribute Generated Content, they will comply with applicable labelling and disclosure obligations (in particular under Article 50 of the EU AI Act).

2. Use of the Service, conclusion of the Individual Contract

2.1. Age limit and legal capacity

The Service may only be used by natural persons who have reached the age of 18 and have full legal capacity, or by representatives of business entities and other organisations who have reached the age of 18 and have full legal capacity.

The User makes an express declaration upon registration that they have reached the age of 18 and have full legal capacity. The liability for any consequences arising from a false declaration – including the invalidity of a contract concluded by a minor and any damages caused thereby – is borne by the User and/or the holder of parental responsibility.

If the Service Provider becomes aware that the User has not reached the age of 18, the Service Provider is entitled to suspend the user account with immediate effect and – after concluding the investigation – to delete it. An Individual Contract concluded by a person below the age of 18 is invalid; the Service Provider will, however, refund the subscription fee paid by the minor to the holder of parental responsibility, upon proof of the minor's age.

2.2. Creation of a user account

The Service Provider creates an individual user account for the User, identified by the personal data and e-mail address provided by the User.

The User concludes the Individual Contract authorising the use of ContentTrail services by completing and submitting the electronic registration form, electronically, in Hungarian. The use of the Service is conditional on registration and the resulting user account. The user account enables individual access to the Service to be ensured.

The Individual Contract is valid from the day on which the User has completed the electronic registration form in full, accepted the provisions of the GTC, and the Service Provider has confirmed this.

2.3. Service packages

The Service Provider offers the Service in various service packages (hereinafter: service packages), including any free or trial package and paid subscription packages. The exact content of each package, the scope of AI Functions, usage limits (e.g. monthly credit allowance, image generation limit, available models) and the price list are contained in the current package description under the "Pricing" menu.

The Service Provider reserves the right to modify the content, limits and pricing of the packages in accordance with Sections 1.3 and 7.3 of these GTC.

2.4. Submission and confirmation of orders

2.4.1. The User may submit orders online, on the website.

2.4.2. The User may initiate the ordering process by clicking the "Subscribe" button on the data sheet of the selected service package.

2.4.3. The User may pay the price of the service package either annually as a lump sum or monthly. The User may choose between the payment schedules by ticking the checkbox next to the "Annual" or "Monthly subscription" labels.

2.4.4. For annual subscriptions, the User may redeem a discount coupon if such coupon code is available.

2.4.5. The next step is the selection of the payment method and the provision of the billing address. In case of monthly payment, recurring card payment may be selected.

WARNING! When ordering as a taxpayer holding a tax number (e.g. business entity, sole trader, etc.), the valid tax number and billing address must be provided. The Subscriber is responsible for the correctness of the data and providing accurate data.

2.4.6. The User may switch their subscription to a higher-tier service package, in which case they must pay the difference applicable to the remaining period. The package switch may be initiated in the user account under "Profile / Subscription".

2.4.7. A User with a subscription may also order additional service packages (e.g. extra credit package, access to premium models).

2.4.8. The ordering process displays, alongside the package name and subscription period, the gross fee of the package and all other potential costs, as well as the payment schedule.

2.4.9. Correction of data entry errors: at any point during the ordering process, data may be reviewed, modified and deleted. The User with a user account may modify their registration data under the "Profile" menu.

After reviewing the order data and correcting any data entry errors, the User may validly submit the order by ticking the declaration of acceptance of these GTC and clicking the "Subscribe" button. In case of online payment, the Service Provider redirects the User to the payment service provider's interface.

2.4.10. The Service Provider confirms the receipt of the order via automated e-mail without delay to the e-mail address provided by the User. The confirmation contains the total amount payable by the User (or, in case of online payment, already paid).

If the confirmation does not reach the User within 48 hours of sending the order, the User is released from the binding effect of the offer.

2.4.11. The Service Provider provides the User with the purchased service after the receipt of the Service Fee – the annual fee or, in case of monthly fees, the first monthly fee – to its bank account. The contract for the purchase of the ordered package comes into existence upon delivery of the notification to that effect to the User.

2.4.12. The Service Provider draws the User's attention to the verification of the order confirmation. If the content of the confirmation differs from the order, and the User does not object to the difference within 24 hours of receipt of the confirmation, or makes a payment following the confirmation, the content of the confirmation shall govern the contract (excluding manifestly incorrect prices).

2.4.13. Cancellation of subscription: The User may cancel the subscription either in the user account under "My orders", or by message to info@contenttrail.com. Subscription cancellation always takes effect at the end of the current subscribed period.

2.5. Account deletion

Following the order, the User may request the deletion of the user account. The Service Provider informs the User that the existence of the user account is a condition for access to the digital service, so the deletion of the account qualifies as ordinary termination of the contract, effective at the end of the current subscribed period.

If the User nevertheless requests the deletion of the user account, the Service Provider is not obliged to refund the amount paid for the full subscribed service package, regardless of how much remains of the current subscribed period.

Deletion of the user account terminates the User's right of access to the ordered service package, and the User Content will also be deleted (except where legislation requires mandatory retention, or the Service Provider has a legitimate interest in retention – e.g. for fraud prevention, claim enforcement).

2.6. Subsequent correction of orders

If the User wishes to change an already submitted order, or has provided incorrect data, they must notify the Service Provider as soon as possible via the above contact details. It is important to do so without delay so that the Service Provider can correct the data before performance commences.

2.7. Warning to User regarding provision of false data

The User acknowledges that if they provide false data on the electronic registration form or during the order process, the Individual Contract may be invalid. In case of invalidity, the User is obliged to pay the price of the services used, and the Service Provider will not refund the amount already paid. If a third party suffers damage as a result of the User providing false data, the User bears all consequences of this, and the Service Provider excludes all related liability to the fullest extent permitted by law.

2.8. One-account rule

A natural person User may have only a single free (or trial) user account, unless the contract between the Service Provider and the User otherwise provides. If a User demonstrably commits abuse (e.g. attempting to accumulate free credits with multiple e-mail addresses, or registering fake identities created with AI), the Service Provider will call upon them to cease the unlawful conduct; if the User does not cease within 11 days, the Service Provider may delete the accounts concerned.

2.9. Sub-account (Team feature)

In higher-tier service packages, the User is entitled to create sub-accounts (team members, sub-users). The Subscriber may grant access to additional natural persons (Team Members) through the "Team" / "Members" menu of their account. As part of the sub-account, the Team Member may use the AI Functions to the extent permitted by the user account.

The Subscriber is responsible for:

  • the selection of Team Members and the scope of permissions assigned to them;
  • the activity of Team Members, including the content generated by Team Members, as if it were content generated by the Subscriber themselves;
  • ensuring that Team Members read and comply with the provisions of these GTC (in particular the Acceptable Use Policy in Section 4).

The Service Provider is not liable for damages arising from incorrect allocation of sub-account permissions, unauthorised access, or the conduct of Team Members.

3. Ownership of User Content and licensing rights

3.1. User Input

All User Input (Prompts, uploaded text, images, documents, audio files, and other digital content) submitted by the User to the Service remains the property of the User. The Service Provider acquires no ownership rights over the User Input.

The User grants the Service Provider a limited, non-exclusive, royalty-free, revocable licence – to the extent necessary for the operation of the Service – to process, store and transmit the User Input to the AI Providers (Section 11), solely for the purpose of providing the Service.

3.2. Generated Content (Output)

The Generated Content – as the result of the operation of the Service – belongs to the User, subject to the following:

3.2.1. The User's rights over Generated Content:

The User may freely use the Generated Content – with the exceptions listed in Section 3.2.2 below – including:

  • private, educational and commercial use (within the User's own business activity);
  • modification, adaptation, use in whole or in part;
  • granting permission to third parties to use the Generated Content;
  • publication in any medium (website, social media, print, advertising, etc.).

3.2.2. Restrictions and responsibilities undertaken by the User:

The User acknowledges and accepts that:

a) Due to the nature of AI models, the Service Provider cannot guarantee that the Generated Content is unique and does not resemble or is not identical in whole or in part to content created earlier or simultaneously by a third party. Accordingly, the extent and scope of copyright protection of Generated Content may be uncertain based on applicable laws and case law (at the time of signing these GTC, under the Hungarian Copyright Act and CJEU case law, content produced by AI without the creative contribution of a natural person is in itself not subject to copyright protection).

b) The User warrants that the use of the Generated Content does not infringe the copyright, trademark, personality rights, trade secret or other legitimate interest of any third party. The User is obliged to perform the necessary legal clearance check prior to using the Generated Content.

c) The User is obliged to comply with labelling and information obligations under Article 50 of the EU AI Act if they publish the Generated Content or transmit it to a third party. This applies in particular to:

  • photorealistic images, deepfake-like content;
  • journalistic, political or public-interest texts;
  • audio and video material.

3.2.3. The Service Provider's rights over Generated Content:

The Service Provider stores and processes the Generated Content only to the extent necessary for the operation of the Service, troubleshooting, abuse prevention, and the fulfilment of statutory obligations. The Service Provider acquires no ownership rights over the Generated Content.

The Service Provider does not use User Content (neither User Input nor Generated Content) for training its own AI models, unless the User has given express, prior, written or electronically documented consent to do so (opt-in).

3.3. Agreements with AI Providers

Certain AI Providers (cf. Section 11) by default do not use inputs processed through their APIs for model training. The Service Provider undertakes a contractual obligation that, in its contracts with AI Providers, it enforces these settings (no-training, zero retention where available).

3.4. User warranty as to the legal cleanness of Input

The User warrants and represents that:

a) The User Input is the User's own intellectual property, or the User holds all rights (licence, consent, statutory authorisation) necessary for its use;

b) The User Input does not infringe the copyright, trademark, personality rights, trade secret or data protection rights of any third party;

c) The User Input does not contain:

  • special categories of data (GDPR Article 9) about third parties without the User's clear evidence of a legal basis;
  • identifiable personal data of persons below the age of 18;
  • unlawful, deceptive, or AUP-violating content;
  • malicious code, malware, viruses;

d) The User is obliged to indemnify the Service Provider against any damages, costs, claims (including reasonable attorneys' fees) asserted by a third party against the Service Provider in connection with an infringement related to the User Input (see Section 10. User indemnification clause).

4. Acceptable Use Policy (AUP)

4.1. General principle

The User undertakes to use the Service, and in particular the AI Functions, solely lawfully and ethically, respecting the rights of third parties. The Service Provider reserves the right, in case of violation of the prohibitions in this Section 4, to immediately restrict or delete the user account, terminate the Individual Contract with immediate effect, and notify the competent authorities – including the Hungarian National Authority for Data Protection and Freedom of Information, police, prosecution.

4.2. Prohibited uses

The User expressly MAY NOT use the Service and/or the AI Functions for the following purposes:

4.2.1. Creation of unlawful or harmful content

  • creation of any content that violates Hungarian or European Union laws;
  • creation of child sexual abuse material (CSAM), or any activity related thereto (strictly prohibited; entails immediate account suspension and reporting to authorities);
  • creation of intimate, sexual or sexualised content depicting any person below the age of 18;
  • creation of sexual, sexualised or intimate visual material of an identifiable, living real person without their express written consent ("non-consensual intimate imagery", NCII);
  • creation of content depicting a real, living, identifiable person with deceptive intent (deepfake) in situations, statements or actions that did not occur in reality – except for clear satire, parody or public-interest criticism, properly labelled;
  • content that promotes or glorifies terrorism, organised crime, or extreme violence;
  • creation of instructions or recipes for the manufacture of psychoactive substances (drugs), weapons (especially fire, biological, chemical, radiological weapons), or explosives;
  • content that promotes suicide, self-harm, or eating disorders;
  • creation of hateful content (inciting discrimination based on race, ethnicity, religion, gender, sexual orientation);
  • content that promotes human trafficking, prostitution, or forced labour;
  • creation of content depicting or promoting animal cruelty.

4.2.2. Infringement of intellectual property rights

  • creation of content that intentionally and knowingly infringes the copyright, trademark, or other intellectual property rights of a third party (in particular stylistic or substantive reproduction of protected characters, brands, or well-known works for sales or deceptive purposes);
  • automated mass reproduction of others' intellectual property through the Service.

4.2.3. Deception and fraud

  • creation of content used, or distributed for use, by the User or a third party for fraud, deception (e.g. phishing, romance scam, investment fraud);
  • false impersonation of a natural or legal person with deceptive intent;
  • intentional creation and dissemination of election disinformation;
  • intentional creation of fake news, false scientific or medical information that endangers public health, public safety or democratic processes;
  • mass generation of spam, unauthorised advertising messages.

4.2.4. Attacks against the security of the Service

  • creation of malware (viruses, trojans, ransomware, spyware), exploit code, or unauthorised access tools;
  • creation of attack tools against the Service or against third party IT systems;
  • attempts to circumvent or break security mechanisms of the Service;
  • prompt injection, jailbreak, or other techniques aimed at bypassing AI model safety limits;
  • reverse engineering, decompiling, or attempts to extract source information of the Service;
  • automated scraping, web-scraping, or unauthorised automated use of the Service's API.

4.2.5. High-risk AI use

The User expressly MAY NOT use the AI Functions in a situation that would fall under the "high-risk AI system" category as defined in Article 6 and Annex III of the EU AI Act, unless the User themselves complies with all compliance requirements prescribed by the AI Act. These include in particular:

  • biometric identification;
  • operation of critical infrastructure;
  • educational or vocational training evaluation of natural persons;
  • employment recruitment, employee evaluation;
  • evaluation of access to essential private and public services (credit scoring, insurance risk assessment);
  • law enforcement applications;
  • migration, asylum and border management applications;
  • support of judicial and democratic processes.

The Service is expressly designed for low-risk applications (creative, communications, marketing and content generation purposes). All legal consequences and damages arising from high-risk use are borne exclusively by the User.

4.2.6. False communication of AI output as human work

The User may not communicate the Generated Content as if it were exclusively the result of human intellectual activity, where in the given use context (in particular journalism, scientific publication, education, legal or official proceedings) this is materially significant.

4.3. Consequences of violating the AUP

Violation of the AUP – depending on severity – may result in the following measures by the Service Provider:

a) Warning (in case of minor, first-time violations); b) Content-level restriction (blocking of individual generations); c) Feature-level restriction (e.g. disabling image generation); d) Account-level temporary suspension (up to a 30-day suspension); e) Account-level immediate and permanent deletion + immediate termination of the Individual Contract (without refund); f) Reporting to authorities (especially in cases of CSAM, terrorism-related content, and other suspected crimes); g) Civil claim for damages asserted against the User.

The Service Provider determines the extent and manner of the intervention in its own discretion, taking into account the circumstances of the specific case – in particular the severity, recurrence, and actual or potential damage of the violation.

5. Liability and limitation of liability

5.1. General limitation of Service Provider's liability

5.1.1. Output of AI Functions

The Service Provider expressly excludes its liability in connection with the following:

a) Accuracy, correctness, currency of Generated Content: AI models may err, fabricate information ("hallucinate"), and contain outdated or incorrect information.

b) Legal cleanness of Generated Content: the Service Provider does not warrant that the Generated Content is not similar to or not identical in whole or in part to a work created earlier by a third party; therefore, any copyright or other intellectual property claims arising from the use of Generated Content are borne entirely by the User.

c) Direct or indirect damages arising from the use of Generated Content: these include in particular reputational harm, business loss, lawsuits and claims due to Generated Content published or transmitted by the User.

d) Temporary unavailability or fluctuation in quality of AI Functions due to outages, modifications or restrictions in the systems of AI Providers (Anthropic, OpenAI, xAI, Perplexity, Google).

e) Changes in the behaviour of AI models: AI Providers may from time to time modify, replace or withdraw the models they provide. In such cases, the Service Provider is entitled to substitute other models of similar category.

5.1.2. General damages liability cap

The liability of the Service Provider – with the exception of intentional or grossly negligent conduct causing damage to human life, physical integrity or health, in which case the Civil Code does not permit limitation of liability – is limited to the net fee of the ordered Service for 12 (twelve) months. This cap covers all direct and indirect damages, lost profit, business loss, and goodwill loss.

5.1.3. Other exclusions

The Service Provider is not liable for:

a) errors attributable to the User's own conduct, including incorrect Prompts, non-conforming use of the AI Functions, uncontrolled use of Generated Content;

b) consequences arising from incorrect, faulty or incomplete User Input;

c) damages arising from the loss of the User's password or unauthorised access (proper maintenance of password secrecy and protection is the User's obligation);

d) legal disputes between the User and third parties – the assessment and resolution of these is a matter between the parties, in which the Service Provider does not intervene;

e) consequences arising from User Content being made public by the User;

f) content accessed via external links from the website, as these are not under the Service Provider's control;

g) errors attributable to external service providers beyond the Service Provider's control (e.g. outage of internet service, power outage, third-party cloud provider failure);

h) temporary outages due to necessary updates or maintenance (the Service Provider notifies the User in advance where feasible).

5.2. Service level (SLA)

The Service Provider undertakes a 99% annual uptime for the operation of the Service. The following are not taken into account in the uptime calculation:

  • scheduled maintenance (about which the Service Provider gives notice at least 24 hours in advance);
  • outages or restrictions in AI Providers' systems;
  • force majeure events;
  • outages on the part of internet service providers, electricity providers or other external service providers.

In case of breach of the uptime commitment, a User qualifying as a consumer may request proportional refund from the Service Provider, if the downtime exceeded the 99% annual uptime target.

5.3. User responsibility

5.3.1. General user responsibility

The User bears full responsibility for:

  • all logins to the user account, including maintaining proper secrecy and protection of the password;
  • all AI Functions used through and Content generated through the user account;
  • the lawfulness and legal cleanness of the User Content;
  • the review and verification of Generated Content prior to use;
  • the use of the Service by Team Members (sub-account feature);
  • all damages arising from violations of these GTC, the AUP or applicable laws.

5.3.2. Obligation to notify changes in user data

The User is obliged to notify the Service Provider without delay, and at the latest within 5 (five) business days, of any changes to data related to the use of the Service and the payment, or to modify the data shown in their user account. Failure to notify, or delayed notification, of changes obliges the User to compensate the damages caused thereby.

5.4. The Service Provider's right to control

5.4.1. Content monitoring

The Service Provider is entitled to monitor – by automated and manual means – the content processed through the Service for the following purposes:

  • enforcement of the AUP;
  • protection of minors;
  • security of the Service;
  • prevention of abuse and fraud;
  • fulfilment of statutory obligations (e.g. CSAM reporting).

The monitoring is implemented in a proportionate and necessary manner, and complies with GDPR and the Privacy Notice. Monitoring does not constitute a content review or professional assessment of User Content.

5.4.2. Content removal, account suspension

If the User's activity is unlawful or violates the AUP, the Service Provider is entitled – under the Eker. tv. and the EU DSA (Digital Services Act) – to:

  • remove infringing or AUP-violating content;
  • restrict, suspend, or delete the User's account;
  • cooperate with authorities for the prosecution of the perpetrator.

The Service Provider notifies the User of content-moderation decisions by e-mail and informs them of the complaint-handling mechanism (see Section 12).

6. Defective performance, warranty, right of withdrawal/termination

6.1. Defective performance

6.1.1. General concept

The Service Provider performs defectively if the digital content and/or digital service does not, at the time of performance, conform to the quality requirements set out in the contract or law.

The Service Provider does not perform defectively if:

  • the User knew of the defect at the time of contract conclusion, or should have known of it;
  • the User's digital environment is incompatible with the technical requirements of the digital content or digital service, and the Service Provider clearly and intelligibly informed the User of this prior to the conclusion of the contract.

6.1.2. Defective performance in continuous service

ContentTrail qualifies as a continuous digital service. In the case of consumer Users, the Service Provider is liable for defects in the digital service if the defect occurs or becomes apparent during the period specified in the contract.

In the case of continuous service, the burden of proof falls on the Service Provider to demonstrate that the service affected by the defect was in conformity during the period of contractual performance.

6.2. Warranty for accessories

In the case of defective performance by the Service Provider, the User may assert a warranty claim under the Civil Code and – in the case of a consumer – under Government Decree 373/2021. (VI. 30.).

The User may, at their choice, assert the following warranty claims:

a) repair (restoration of conformity); b) proportional reduction of the fee; c) withdrawal from the contract (termination) – in case of a significant defect.

For repair or fee reduction, the Service Provider is obliged to comply within a reasonable time from the User's notice of defect, without significant inconvenience to the User.

The consumer must notify the defect without delay after its discovery, but not later than within two months of the discovery. The Service Provider draws the User's attention that warranty rights cannot be asserted beyond the two-year limitation period calculated from the performance of the contract.

6.3. Right of withdrawal/termination

6.3.1. General 14-day right of withdrawal

A consumer User is entitled to withdraw from the contract for the use of the service within 14 days of the conclusion of the contract, without justification, but may only exercise this right before performance commences.

The User is not entitled to the right of withdrawal if the Service Provider commenced performance with the express prior consent of the User, and the User, simultaneously with such consent, declared their acknowledgment that, upon commencement of performance, they lose the right of withdrawal.

In the case of ContentTrail, in the ordering process, the User may expressly declare:

  • (i) that the Service Provider commence performance (activation of the account and crediting of credit points) before the expiry of the 14-day withdrawal period, and
  • (ii) acknowledgment that the right of withdrawal is thereby lost.

6.3.2. Exercise of the right of withdrawal

If the User wishes to exercise the right of withdrawal/termination, they must send a clear statement of their intent to withdraw/terminate to one of the Service Provider's contact details listed above. The statement may be made:

  • by e-mail to info@contenttrail.com;
  • by post to Wiredsign Zrt., 2600 Vác, Deákvári fasor 35. fsz. 4., Hungary.

The User may use the following template statement for exercising the right of withdrawal/termination:

Template statement of withdrawal/termination (fill in and return only if you wish to withdraw from/terminate the contract)

Addressee: Wiredsign Zrt. Postal address: 2600 Vác, Deákvári fasor 35. fsz. 4., Hungary E-mail: info@contenttrail.com

I, the undersigned …………………………………… hereby declare that I exercise my right of withdrawal/termination regarding the following contract for the provision of the service:

Date of contract conclusion: …………… Name of consumer: …………… Address of consumer: …………… Signature of consumer (only for paper declarations): …………… Date: ……………

6.3.3. Effects of withdrawal

If the User withdraws from the contract, the Service Provider will refund all consideration paid by the User without delay, and no later than 14 days from the receipt of the User's withdrawal statement.

If the User requested that the performance of the service commence before the expiry of the withdrawal period, in case of withdrawal they are obliged to pay the Service Provider the amount proportionate to the service performed up to the date of termination. The proportionate amount is determined by the Service Provider by deducting the fee for the unused period from the total fee of the current service package.

For the refund, the Service Provider uses the payment method used in the original transaction, unless the User expressly consents to another payment method.

7. Service Fee

7.1. Pricing

The applicable pricing for each Service is published on the website https://contenttrail.com under the "Pricing" menu. The total amount payable shown in the order confirmation includes all costs related to the billing period.

The displayed prices are gross consumer prices, i.e. the total payable amount including tax is shown for each package.

The amount and currency of the fees are by default linked to the country of the taxable person: in Hungary in Hungarian forints (HUF), in other EU Member States in euros (EUR), and outside the European Union in US dollars (USD). The selected currency is automatically set during the order based on the registered office of the taxable person and is also reflected in the confirmation.

7.2. Incorrectly displayed prices

If a manifestly erroneous price (e.g. "0" Ft, "1" Ft, or a price differing by an order of magnitude from the Service's market price, e.g. 100 Ft instead of 10,000 Ft) is displayed on the website due to obvious error, the Service Provider is not obliged to sell at the erroneous price. In such a case, the Service Provider may offer to sell at the correct price; knowing this, the User may either order at the new price or withdraw from the contract.

7.3. Fee modification

The Service Provider is entitled to unilaterally modify the Service Fees each January in accordance with (rounded to) the annual consumer price index published by the Hungarian Central Statistical Office (KSH) for the previous calendar year.

Notice of the fee modification is given to the User on a durable medium (e-mail) reasonably in advance, but at least 30 (thirty) days before the modification enters into force. Before the next fee deduction, the User may cancel the subscription or choose not to transfer the next fee, thereby terminating the Individual Contract.

The Service Provider reserves the right to modify the fees beyond the automatic inflation tracking, for specific reasons (e.g. significant fee increases of AI Providers (Anthropic, OpenAI, Google, etc.), changes in the legal environment). In such a case, the Service Provider is obliged to clearly state the reason for the modification, and to provide a fee-free termination option for consumer Users within 30 days of the notice of the modification.

7.4. Invoicing

The Service Provider, as a general rule, issues an electronic invoice for its services, which is sent to the User's e-mail address within 48 hours in PDF format.

The Service Provider, upon separate request, also issues paper-based invoices for postal fees.

7.5. Refund of fees

The fee paid by the User is not refunded by the Service Provider, except where:

a) the provision of the chargeable Service is omitted for reasons within the Service Provider's control; b) the Parties otherwise agree individually; c) termination occurs due to material unilateral modification by the Service Provider of a consumer contract (see 1.3 and 7.3); d) the consumer User exercises the right of withdrawal within the time limit (6.3); e) the Service Provider terminates the contract due to AUP-violating activity – in such a case, the Service Provider is not obliged to refund the fees paid by the User.

7.6. Late payment

If the User does not pay the Service Fee even after termination of the contract, the Service Provider may initiate an order for payment procedure. All costs of this procedure (procedural fee, attorneys' fees, etc.) shall be borne by the User.

7.7. Payment methods

7.7.1. Online card payment

In the order submission process, the User may select this payment method, provided by an online payment service provider. The online card payment service is provided by:

Barion Payment Zrt.

  • Address: 1117 Budapest, Irinyi József utca 4-20. 2nd floor, Hungary
  • Tel.: +36 1 464 70 99
  • E-mail: hello@barion.com
  • Tax number: 25353192-2-43
  • Institution supervised by the National Bank of Hungary, licence number: H-EN-I-1064/2013

In case of card payment, the User provides bank card data directly and exclusively to Barion Payment Zrt. on the 128-bit SSL-encrypted payment page. Barion Payment Zrt. does not share the bank card data with the Service Provider.

Accepted card types: Mastercard, Maestro, Visa, Visa Electron, American Express.

7.7.2. Monthly subscription with recurring card payment

It is possible to order a monthly subscription with recurring card payment. Recurring payment is a Barion-provided card acceptance feature, under which new payments can be initiated using the bank card data provided by the User (Cardholder) during the registration transaction, without re-entering the bank card data.

One-time consent required: the User, during the registration transaction, consents to the Service Provider initiating recurring payments in the future, and expressly accepts that the bank account associated with the bank card will be debited at predetermined intervals and in predetermined amounts.

For annual subscriptions, the User is notified by the Service Provider at least 8 days before the expiry of the subscription, by e-mail, about the date of automatic renewal and the fee payable.

Cancellation of the Service in case of recurring card payment can be done on the "My Orders / My Subscription" page, or by e-mail to info@contenttrail.com. The Service Provider will terminate the recurring payment within 24 hours of the notice of cancellation. Amounts already debited are non-refundable.

7.7.3. Bank transfer in advance

In the order submission process, the User may select this payment method. Bank transfer is available for annual subscriptions. The data required to complete the transfer is contained in the e-mail confirming the receipt of the order.

7.8. Refund by Service Provider for failed performance

If the Service Provider, due to reasons within its own control, is unable to perform an already paid order, it will refund the User the entire amount paid in connection with the order within 14 days of giving notice thereof.

8. Refusal of the Service

8.1. Cases of refusal

The Service Provider may refuse the Service if:

a) it is unenforceable due to technical reasons beyond its control; b) the User violates any provision of these GTC, the AUP (Section 4) or applicable laws; c) bankruptcy, liquidation or voluntary dissolution proceedings are initiated against the User (in which case the Service Provider is entitled to refuse new paid subscriptions); d) the User is financially insolvent and unable to pay the fee for an already ordered service package.

8.2. Suspension of the Service

The Service Provider is entitled to suspend the Service, in part or in full, without terminating the Individual Contract concluded between it and the User, if:

  • the User engages in conduct violating the provisions of these GTC;
  • the User violates the AUP;
  • the security of the Service so requires (e.g. in case of external attack, or detection of suspicious activity).

8.3. Right to immediate termination

In conjunction with the refusal of the Service, the Service Provider is entitled to terminate the Individual Contract with immediate effect. The Service Provider has no liability for damages or warranty in case of refusal under this provision.

In the case of consumer contracts, the only exception is refusal for purely technical reasons, in which case the Service Provider settles accounts with the User in proportion to performance up to that point.

8.4. In case of termination due to AUP violation

A User whose account is deleted due to serious violation of the AUP is not exempt from the obligation to pay the fees for services already used up to the time of termination; the Service Provider is not obliged to refund the fee for the period of unused service.

9. Copyright and intellectual property

9.1. Protection of the Service Provider's intellectual property

The Service Provider reserves all rights to the ContentTrail website, the Service's technology, the Service's brand name, logo, design, code, documentation and all intellectual works related to the operation of the Service.

ContentTrail, as a website and software, qualifies as a copyright work. It is prohibited to download, reproduce, otherwise use, electronically store, process or sell content appearing on the ContentTrail website or any part thereof, without the written consent of the Service Provider.

9.2. Prohibited conduct

In order to protect the Service Provider's intellectual property, the following are prohibited:

  • reverse engineering, decompiling, or any other infringement of the Service Provider's intellectual property rights;
  • modification or indexing of the Service (e.g. use of crawler, scraper, or any other reverse engineering tool);
  • creation of user accounts by unfair means;
  • use of the ContentTrail name, logo or trademark without permission.

9.3. Linking permitted

The User and any other person are entitled to link to the ContentTrail website by indicating the source and providing a link to the source. Use of the ContentTrail name for the purpose of linking is permitted without written consent.

9.4. User's own content

Pursuant to Sections 3.1 and 3.2, the User's own User Content (Input and Generated Content) is not subject to the intellectual property restrictions in Section 9; the User's rights related thereto are governed by the provisions of Section 3.

10. User indemnification

10.1. General indemnification

The User acknowledges and undertakes to indemnify, defend and hold harmless the Service Provider (including its officers, employees, agents, subcontractors, affiliates and partners) against any loss, damage, cost, claim, demand, proceeding, liability or penalty (including reasonable attorneys' fees) that arises or is asserted by a third party against the Service Provider in connection with:

a) the User's activity in breach of these GTC or applicable laws;

b) the User's conduct violating the AUP (Section 4);

c) the User Content (the User Input and/or the User's use of Generated Content) infringing the rights of any third party (in particular copyright, trademark, personality rights, trade secret, data protection rights);

d) the User providing false, misleading or incomplete data during registration or ordering;

e) the lack of legal basis or consent for the personal data provided by the User;

f) the conduct of the User's Team Members (in case of sub-accounts).

Note for consumers: To the extent mandatory Hungarian consumer protection legislation limits the enforceability of this indemnification against a User qualifying as a consumer, this Section 10 shall apply only to the extent permitted by such legislation. For non-consumer Users (business Users), this Section applies in full.

10.2. Procedure

If a third party asserts a claim against the Service Provider or initiates proceedings related to the User's conduct above:

a) the Service Provider promptly notifies the User of this; b) the User is obliged to take over the defence and out-of-court settlement at their own expense, with the Service Provider's prior consultation, unless the Service Provider decides to conduct the defence itself; c) the Service Provider cooperates with the User to a reasonable extent in the defence; d) the User may not conclude any settlement or admission binding on the Service Provider without the Service Provider's prior written approval.

10.3. Limited Service Provider warranty for IP

The Service Provider warrants that the Service itself (the ContentTrail platform as such, including the codebase and related documentation – but not the Generated Content) does not, to the best of the Service Provider's knowledge at the time of these GTC, infringe the intellectual property rights of any third party.

If a third party asserts a claim against the User for intellectual property infringement of the Service (as platform) specifically due to the User's compliant use of the Service – and not due to the User's use of Generated Content – the Service Provider, at its own cost and discretion, shall:

a) procure the right of continued use for the User; b) modify the Service so that it does not infringe the third party's right; c) discontinue the relevant function and refund proportionally the fees paid by the User.

The Service Provider's liability under this Section 10.3 is also subject to the general damages liability cap in Section 5.1.2.

11. AI Providers (AI sub-processors)

11.1. Data transfer required for the operation of the Service

To process the User Input (Prompt and input content) provided by the User during the operation of the Service, the Service Provider engages the following third-party AI Providers (sub-processors). The User expressly acknowledges this during registration and ordering of the Service.

11.2. List of AI Providers

As of the effective date of these GTC, the Service engages the following AI Providers (the list may change in accordance with Section 11.3):

Provider Registered office Service Legal basis for transfer
Anthropic, PBC 548 Market Street, PMB 90375, San Francisco, CA 94104, USA Large language model (Claude family) – text generation, document interpretation SCC (GDPR Art. 46(2)(c))
OpenAI, L.L.C. 3180 18th Street, San Francisco, CA 94110, USA Large language model (GPT family), DALL·E image generation SCC (GDPR Art. 46(2)(c))
X.AI LLC (xAI) 1450 Page Mill Rd, Palo Alto, CA 94304, USA Grok model – text generation SCC (GDPR Art. 46(2)(c))
Perplexity AI, Inc. 575 Market Street, 4th Floor, San Francisco, CA 94105, USA AI-based search and answering SCC (GDPR Art. 46(2)(c))
Google Ireland Ltd. (Gemini API) Gordon House, Barrow Street, Dublin 4, Ireland Gemini models – text and image generation Within EEA; any transfer to USA based on SCC + EU–US Data Privacy Framework
Google Ireland Ltd. (AI Studio) Gordon House, Barrow Street, Dublin 4, Ireland Generative AI functions SCC + EU–US Data Privacy Framework

Detailed information on data processing by AI Providers (data categories, purposes, duration) is set out in Section 21 of the Service Provider's Privacy Notice.

11.3. Changes to the list of AI Providers

The Service Provider reserves the right to unilaterally modify the list of AI Providers – in order to ensure the quality and continuous availability of the Service:

a) If a new AI Provider is engaged, the Service Provider gives the User prior notice by e-mail at least 15 (fifteen) days before the effective date of the change.

b) The User has the right to object to the engagement of a new AI Provider; in such case, the Service Provider and the User may agree on the non-transfer of the User's data to the new AI Provider – this may, however, impair or terminate the User's access to the relevant function.

c) If the User does not agree to the engagement of the new AI Provider, and the User qualifies as a consumer, they are entitled to terminate the contract before the effective date of the change and to request a proportionate refund of the remaining subscription period.

11.4. Data processing terms for AI Providers

The Service Provider undertakes contractually to:

a) Conclude GDPR-compliant data processing agreements with each AI Provider (or accept the AI Provider's published DPA), which contain the Standard Contractual Clauses (SCC) for non-EEA data transfers.

b) Where available among configuration options provided by AI Providers, exclude the use of User data for model training (zero retention or no-training options).

c) Regularly, at least annually, review the data processing practices of AI Providers and update its Privacy Notice.

11.5. Input prohibitions for AI Providers

The User acknowledges and undertakes not to submit to AI Functions (and thereby to the above AI Providers):

a) special categories of data (GDPR Art. 9: health, religious, political, sexual orientation, biometric, genetic data) about third parties, where the User does not have a clear, documented legal basis;

b) identifiable data of persons below the age of 18;

c) trade secrets, the transfer of which is prohibited by internal regulations;

d) personal data of third parties for which the User does not have a legal basis for transfer.

All consequences and damages arising from violation of the above are borne by the User (see Section 10, indemnification).

12. Complaint handling, enforcement of rights

12.1. Complaint handling at the Service Provider

The Consumer may submit complaints regarding the Service Provider's service, its member, employee, agent acting on its behalf, the conduct, activity or omission directly related to the marketing and sale of the Service Provider's services to consumers, and the quality of the digital content or service, by letter, telephone or e-mail to the Service Provider at the following contact details:

Addressee: Wiredsign Zrt. Postal address: 2600 Vác, Deákvári fasor 35. fsz. 4., Hungary E-mail: info@contenttrail.com

The Service Provider examines the verbal complaint immediately, and remedies it where possible. If this is not possible, in case of the Consumer's disagreement, and in case of written complaints, the Service Provider responds in writing within thirty days at the latest.

If the consumer User does not agree with the Service Provider's actions, or if the immediate investigation of the consumer's complaint is not possible, the Service Provider must record the complaint and its position thereon in a record.

The record of the complaint must contain:

  • the name and address of the Consumer;
  • the place, time and manner of submitting the complaint;
  • a detailed description of the Consumer's complaint, a list of documents, papers and other evidence presented by the Consumer;
  • the Service Provider's statement on its position regarding the Consumer's complaint, if the immediate investigation is possible;
  • the signature of the person recording the complaint and – except for verbal complaints made by telephone or electronic means – of the Consumer;
  • the place and time of recording;
  • in the case of verbal complaints by telephone or electronic means, the unique identifier of the complaint.

The Service Provider must retain the record of the complaint and a copy of the reply for three years.

12.2. Content moderation complaints (DSA)

The User has a separate right of remedy under Regulation (EU) 2022/2065 ("DSA") against content moderation decisions made by the Service Provider (removal, account restriction, account suspension, account deletion).

Within 6 months of receipt of the notice of the moderation decision, the User may submit an objection through the Service Provider's internal complaint-handling mechanism at info@contenttrail.com.

The Service Provider investigates the objection within a reasonable time, but no later than 30 days, and informs the User in writing of the outcome. With regard to further remedies against the Service Provider's decisions, the User may turn to the competent Hungarian authorities.

12.3. Possibility to turn to a conciliation board

The Consumer may request the free-of-charge proceedings of the conciliation board regarding the quality of the digital content or service, and the conclusion and performance of the contract between the parties.

If the Consumer has a domicile or residence in Hungary, the competent conciliation board is the one operating beside the county (capital) chamber of commerce and industry covering that domicile or residence. Contact details of the conciliation boards can be found at https://www.bekeltetes.hu/index.php?id=testuletek.

Conciliation board competent based on the Service Provider's seat:

Conciliation Board of Nógrád County

  • Address: 3100 Salgótarján, Mártírok útja 4. ground floor 14., Hungary
  • Telephone: +36 32 520 860
  • E-mail: nkik@nkik.hu

The Service Provider has a cooperation obligation in conciliation board proceedings.

12.4. The European Commission's online dispute resolution platform

If the User lives in the European Union, they may use the European Commission's online dispute resolution platform for complaints relating to a product or service purchased online:

Website: https://webgate.ec.europa.eu/odr

12.5. Consumer protection authority

The User may submit complaints to the government office competent based on their Hungarian domicile, as a consumer protection authority. Contact details are available at https://www.kormanyhivatal.hu/hu/elerhetosegek.

The consumer protection authority competent based on the Service Provider's seat:

Nógrád County Government Office, Department of Transport, Technical Licensing and Consumer Protection

  • Address: 3100 Salgótarján, Karancs út 54., Hungary
  • Postal address: 3100 Salgótarján, Pf. 308., Hungary
  • Telephone: +36 32 511 116
  • E-mail: fogyved@nograd.gov.hu

12.6. Data protection authority

In case of a data protection complaint, the User may turn to:

Hungarian National Authority for Data Protection and Freedom of Information (NAIH)

12.7. Enforcement of rights through judicial proceedings

The Parties cooperate with each other to resolve any disputes out of court, through negotiations, and with the least cost.

If this does not lead to a result:

  • A User qualifying as a consumer may, depending on the value of the subject of the dispute, initiate proceedings before the district court or tribunal of their place of residence, or before the District Court of Balassagyarmat or the Balassagyarmat Tribunal Court competent based on the Service Provider's seat.

  • A User not qualifying as a consumer and the Service Provider, for disputes falling within the scope of these GTC and not resolved by agreement within 30 (thirty) days, hereby agree on the exclusive competence of the Court competent based on the Service Provider's seat.

13. Data protection

The Service Provider provides detailed information about its data processing and data security measures in its document titled Privacy Notice, available at:

https://contenttrail.com/privacy-notice

The Privacy Notice forms an integral part of these GTC. By using the Service, the User acknowledges that they have read and understood the contents of the Privacy Notice.

In respect of personal data processed by the User (in particular data of third parties contained in User Input), the User acts as data controller and the Service Provider as data processor. The detailed terms of the data processing agreement between the parties are contained in the separate document titled Data Processing Agreement GTC, which automatically enters into force upon acceptance of these GTC.

14. Force majeure

Neither party is liable for failure to perform or delay in performance of obligations under these GTC or the Individual Contract, where the obstacle to performance is force majeure, i.e. an event beyond the party's control that is unforeseeable and could not have been prevented or avoided through due diligence.

Force majeure events include in particular:

  • war, civil war, terrorist attack;
  • epidemic, pandemic, statutory quarantine;
  • natural disaster (earthquake, flood, storm, fire);
  • legislative change or official measure rendering performance of the Service impossible;
  • prolonged outage of AI Providers (Anthropic, OpenAI, Google, xAI, Perplexity) beyond their control;
  • nationwide failure of the electricity grid, nationwide outage of internet service;
  • strike by employees of the Service Provider or the User, except where directly attributable to the conduct of the affected party.

The affected party notifies the other party of the force majeure event without delay, and the parties cooperate in good faith to manage the situation.

15. EU AI Act compliance, transparency

15.1. Labelling of generative AI system

In accordance with Article 50 of the EU AI Act, the Service Provider ensures that:

a) The User is expressly informed already at the registration interface of the Service, and during the use of the Service, that they are using an AI-based service.

b) Generated Content – where technically feasible and proportionate – is also marked in a machine-readable manner (e.g. in metadata) to indicate that it is content generated or modified by AI.

c) The obligation to visibly label the Generated Content (in particular deepfake-like image or audio content, and public-interest or journalistic content) is the User's responsibility as a condition of using the Service.

15.2. Limited-risk AI system

The Service qualifies as a limited-risk AI system under the EU AI Act. The Service Provider does not offer or support uses that would entail the application of a high-risk AI system under Article 6 of the EU AI Act (see Section 4.2.5).

15.3. User information

Before commencing use of the Service, the User is entitled – and obliged – to familiarise themselves with:

  • the technical capabilities and limitations of the Service;
  • the main characteristics of the AI models (model version, capabilities, known limitations);
  • the degree of reliability of Generated Content;
  • the manner of data processing (see Privacy Notice).

The Service Provider keeps all this up to date in the "Knowledge Base" / Help Center section.

16. Miscellaneous provisions

16.1. Use of subcontractor

The Service Provider is entitled to use a subcontractor to perform its obligations. The Service Provider is liable for the unlawful conduct of a subcontractor as if it had committed the unlawful conduct itself.

16.2. Invalidity

If any part of these GTC becomes invalid, unlawful or unenforceable, this does not affect the validity, lawfulness and enforceability of the remaining parts.

16.3. Waiver of rights

If the Service Provider does not exercise its right under the GTC or the Individual Contract, the non-exercise of the right does not constitute a waiver of the right. Any waiver of any right is valid only by express written statement.

16.4. External links

Content accessed through external links (links) on the website is not under the Service Provider's control. If the Service Provider becomes aware that a linked page or the link itself infringes a third party's right or applicable law, the Service Provider will remove or modify the link.

16.5. Annexes to these GTC

The following documents form an integral part of these GTC:

a) Privacy Notice – https://contenttrail.com/privacy-notice b) Cookie Notice – https://contenttrail.com/cookie-notice c) Data Processing Agreement GTC – governing the processing of data entrusted by the User as data controller to the Service Provider as data processor

16.6. Language of the GTC

These GTC were prepared in Hungarian. Any English or other translation is published solely for informational purposes; in the event of a discrepancy between the Hungarian version and any translation, the Hungarian version shall prevail.

Effective date: 20 May 2026

Wiredsign Zrt. Company registration number: 12-10-001683 Tax number: 29277261-2-12 Registered office: 2643 Diósjenő, Dózsa György út 28/b., Hungary Postal address: 2600 Vác, Deákvári fasor 35. fsz. 4., Hungary E-mail: info@contenttrail.com

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